At this moment there are two types of account, you can register with an Organisation account or a Distributor account.
KYC Process and Accounts Verification
KYC (Know Your Customer) is the process involving identifying and verifying the identity of our clients in order to facilitate our system's compliance with Anti-Money Laundering laws (AML) and to protect our system from accidentally facilitating criminal activities.
Requirements for verification documents will vary depending on your Account Level. The additional data collected will not be divulged to unrelated third parties.
The current delay is about two business days, but may be lengthened or shortened depending on accounts volume.
In order to activate your Crypto Portfolio please fill the facilitated form after your Account Registration, or send us an email to [email protected] with the required documents:
- National ID
- Proof of residence (driver's license, utility bill like electric, phone...).
The documents needs to have your full name, your ID number and your address printed on them. Please make sure the documents are clearly visible.
In case you want to deposit more than 10,000 € / year in your account, you must provide a proof of income. The following documents are accepted: last tax notice, last 3 payslips, bank statement of a savings account or life insurance.
According to the GDPR, you can request the closure of your Gronns account via a support ticket or via your profile. In the case of crypto transactions, your personal information is kept for a period of five (5) years as a legal requirement. Gronns will destroy your documents but will keep track of your transactions.